When are the gates open?

The gates open at 8:00 AM on Sunday, October 21st, 2018 and will be open 24-hours a day until the event is over.

What are the box office hours?

The general box office opens at 8:00 AM on Sunday, October 21st, 2018 and will be open 24-hours a day until the event is over. The VIP box office hours are Wednesday: 9am to 11pm, Thursday:  9am to 11pm, Friday: 9am to 10pm.

Can I arrive early?

Guests may plan to arrive early to set up camp and enjoy the Park. There is a cost associated with this, and these tickets can be purchased on the ticketing page (under Early Arrival). Please note that you need to purchase the Early Arrival Pass for the date you will arrive, PLUS the Thursday Pre-Party Ticket. If your are a VIP pass holder, VIP check-in and campgrounds will not open until Thursday at 8am.

What are the rules at the Spirit of the Suwannee Music Park?

Please review the Park Rules here.

What items aren’t allowed?

Please review our prohibited items list here.

How is the weather in Live Oak at this time of year?

Normal early-November temperatures range from the 70′s and 80′s during the day to the 40′s and 50′s at night. Bring warm clothes and be prepared for chilly nights.

If I want to watch my favorite college or professional football game, can I do that?

We will offer a sportsbar in the Music Hall that will show all your favorite games and races.

Are there any hotels I can stay at?

Yes. There are hotels in nearby cities. Lake City, FL would be the closest available option.

Are pets allowed at Suwannee Hulaween?

No. Pets are NOT ALLOWED at the Spirit of the Suwannee Music Park. We love pets, but for everyone’s safety, particularly your animals’, please leave them at home.

The Spirit of the Suwannee Music Park has many other things to offer besides music, what are they?

Canoe Trips • Country Store • Craft Village • Six Bath Houses • Disc Golf • Fishing Lake • Golf Cart Rentals • Hiking Trails Bat Houses • Live Music Modern Cabins • Sports Lounge Observation Beehive • Restaurant • RV Camping Swimming Pool • Yoga • Kids Activities

Will vendors be on site?

Yes! Food, drinks and wares.

Will coolers be allowed in the music area?

No. Let’s leave the coolers at camp.

Are kids free up to a certain age?

Suwannee Hulaween is an All Ages event. Ages 2 and under are free.  Ages 3-12 will require either a Kids GA Wristband or Kids VIP Wristband, depending on which ticket type the parent(s) have purchased. Ages 13+ will require a full price admission ticket. Proof of age must be presented at Will Call to redeem the Kids Wristband. The Kids Wristband (available for purchase through our ticketing system) is valid for use throughout the event, including the Thursday Pre-Party. No persons under the age of 18 may be admitted to the Park without an accompanying parent, legal guardian or other adult who has lawful custody of said minor.

Can I bring in my camera?

Only approved press photographers are allowed to bring in (professional grade) cameras with detachable lenses. However, You may bring a point-and-shoot camera and your cell phone camera. Absolutely NO DRONES OF ANY SIZE WILL BE ALLOWED. All drones will be confiscated and not returned. Professional grade Video / Audio recording equipment is prohibited.

What kind of bags are allowed into the concert grounds?

Due to the recent events that have been going on in the world today, our patrons safety has been brought to our attention more than ever. We have decided to put a restriction on the size of bags allowed into the concert grounds. This will also reduce the amount of time it takes you to get into the grounds. Backpacks may not be larger than 22” x 14” x 9”. For an even quicker entrance, we’re suggesting patrons start using clear bags.

Can I bring my golf cart or ATV into the park?

Golfcarts; Yes, as long as you follow these rules: Golf Carts require proof of insurance and payment of trail fees. All golf carts must be registered. ATV’s are not allowed in the Park. Please call the Park Office to verify that your golf cart meets Park policy before hauling it to the Park.

What does a Car Pass get me?

If you purchased a Car Pass, things will be very similar to what you’ve experienced in the past. If you would like to camp with your #HulaCrew, we strongly suggest that you plan in advance to arrive to Suwannee Hulaween together. We cannot allow any sites to be held unfortunately. Our campground staff are reasonable people and will work with you to try to get your crew together, however no promises can be made. There will be multiple lanes to head in from the front staffed with these people who are familiar with the site that can help direct you to where you want to camp or are meeting people.

For those of you who have been to the park and know where you’re going there will be an express lane to zip past the questions and directions lanes. Reviewing the map and communicating with your friends who are already inside should help you come prepared to know if you need directions or already know where to go upon arrival.

How do I get my things into the campgrounds if I chose to park in the outer lots instead of buying a camping pass or taking a shuttle?

If you do not wish to purchase a Car Pass, you may park your car in the outer lots and ride the Park's shuttle into the campgrounds with your belongings. Please note that additional parking fees will apply, which can be paid upon arrival to the park.

Can we still camp in the woods?

We have cleared acres of underbrush to significantly increase the amount of usable shaded tree camping while creating new & improved camping options. So all of your favorite traditional spots remain, and the woods will be open for camping.

What is your re-entry policy?

In an effort to keep our patrons safe and decrease the amount of time it takes to enter the festival, there will be a No Re-Entry Policy for all vehicles starting Thursday, October 25th at 8am est. If you must leave the festival grounds with your vehicle after that time, you will be directed to park in our Day Parking Lot near the box office upon your return. The park offers a Campground Shuttle that will pick up people from the Day Parking Shelter and help transport them into the park’s different camping areas. Forget something and can't get it from the General Store? Take advantage of the Live Oak Shuttle for a ride over to the local Walmart. Visit our shuttle page on the website for these different shuttle hours.

If I am ADA, what do I need to know?

  • Upon entry, ADA Patrons will come through Lane 6 or 7 in the tollboth line. The park staff will direct you to ADA Camping and Parking. They are also shown on the patron map.

  • If any ADA patrons have liquids or medicals that they need to bring into the main concert venue, they must go to any first aid kit to have these items registered.

  • If patrons need rides or ADA  assistance, they can contact this number 24 hours a day 386-777-6082

  • There are ADA viewing areas at the Amp and Meadow.

When is the Official Festival Merch Tent open and where is it?

The official festival and band merchandise tent is located on River Road across from The Meadow and The Amphitheater.

2018 Merch Hours:

Thursday: 2pm - 12am

Friday: 11am - 1am

Saturday: 11am - 1am

Sunday 11am - 10pm

More questions?

Let us know.